FAQs

1. What types of beauty products do you offer?

We offer beauty products including skincare, makeup, haircare, bath and body essentials, fragrance, and accessories sourced from various suppliers.

2. How do you ensure the quality of your products?

We carefully vet our suppliers to ensure they meet our quality standards. Additionally, we regularly review customer feedback to ensure customer satisfaction with the products we offer.

3. How long does shipping take?

Shipping times vary depending on the supplier and destination. Typically, orders are processed within 2 to 5 business days, and shipping can take anywhere from 9 to 14 days depending on the shipping method chosen.

4. Do you offer tracking for shipments?

Yes, we provide tracking information for all orders. Once your order has been shipped, you will receive a tracking number via email that you can use to monitor the status of your delivery.

5. Can I return or exchange a product if I'm not satisfied?

Our return and exchange policy varies depending on the supplier. Please refer to the specific product page for information on returns and exchanges, or contact our customer service team for assistance.

6. Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions on our products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals.

7. Are your products cruelty-free?

We prioritize offering cruelty-free products whenever possible. However, we recommend checking the product descriptions for specific information on cruelty-free status.

8. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on the destination. Please refer to our shipping policy for more information.

9. Can I cancel or modify my order after it's been placed?

Unfortunately, once an order has been placed, we are unable to cancel or modify it due to our automated fulfillment process. We recommend reviewing your order carefully before completing the purchase.

10. How can I contact customer support?

If you have any questions or concerns, please don't hesitate to contact our customer support team at recleanhelp@gmail.com or through our website's live chat feature. We're here to help!